Kelseyville Weather Serving all of Clearlake, Clear Lake, Kelseyville, Lucerne, Nice, Upper Lake, Lower Lake, Kelseyville, Lakeport, Clearlake Oaks, Clearlake Park, Glenhaven, Blue Lakes and other areas of Lake County California, CA
Privacy Policy
General Statement
This policy is effective January 14, 2007, it is an updated version of the policy dated March 23, 2005 (Original Policy Date: August 10, 2003). This update was completed to: Update Contact Information, and to Clarify The Policy. Except in cases that result in increased security, or to provide users with updated contact information, any changes in this policy will be posted here at least thirty days in advance of implementing the change. Our website, pawsitivemethods.com, is committed to establishing a trusting relationships with its customers based on the respect for personal identity and information by promoting the use of fair information practices. Because we want to demonstrate our commitment to our users' privacy, we have developed this statement that discloses our information practices. If you have questions or concerns regarding this statement, you should first contact our privacy officer by sending postal mail to:
Wayne and Carolyn Shaffer, the owners of pawsitivemethod.com, are the sole owners of the information collected on this site.
How we collect information, and what we do with it.
We use the information that we collect to process your order, provide you with the information that you have requested, and to improve our services. We never sell, rent, lease or otherwise provide identifiable information to third parties. We may use outside services, such as PayPal, to process your order. These other sites will have their own privacy policies, we encourage you to review them.
Registration
In order to use some portions of this Web site, a you may be required complete a registration form. During registration a user may be required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as, username and password) to use the general features of this site, but some areas, like our forum, may require the information to function, users are encouraged to provide necessary information so we can provide a more secure and personalized experience on our site.
Orders
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information may be used to contact the user. It is our current policy to use PayPal to process all financial information. We do not keep this type of information on our server(s).
Requests for Information
We log IP Addresses, and the time/ date information on our Contact Us and On Line assistance forms. This information is transmitted using Internet email and may expose your IP address to outside individuals. This address is generally assigned by your ISP (Internet Service Provider) each time you connect to the Internet. Under normal circumstances this information cannot be used to identify you personally, but does disclose your ISP and general location to us. This is almost always the case with Internet mail.
Website Tracking
We use sitemeter.com to provide us with user tracking information. This information contains a variety of components including the number of visitors to our site, the entry and exit pages and other general information. We encourage you to visit their website to review their privacy policy and for more infomation on what kinds of information they collect.
Profiles
We may store information that we collect through cookies, log files, and/or third parties to create a profile of our users. To help us tailor the site to a user's preference, we may combine information about the purchasing habits of users with similar information from our partners or other third party marketing data to create a personalized user profile. A profile is stored information that we may keep on individual users that details their preferences. Consequently, some of the collected information may be tied to the users personally identifiable information, such as the username for our forum, but none of the information containing personally identifiable information is shared with outside companies. We may use this information to provide offers and improve the content of the site for the user. This profile may also be used to tailor a user's visit to our Web site, and/ or to direct pertinent marketing promotions to them. Portions of your profile, if shared, are shared in aggregate form only, no personally identifiable information is passed on.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. As an example we may use session cookies on some of our pages to help us determine your connection speed. This information can then be used to determine which set of pages to send to your browser. Some of our business partners may use cookies on our sites. However, we have no access to or control over these cookies, we urge you to check their policies regarding cookie use. Your browser may have the ability to block or control how cookies are used on your computer. We encourage you to check your browsers help functions for more information. During your visit we may keep track of your user status, and things like your city, state, county and zipcode. This helps us to target your specific area and provide you with views and other information that is relevant to where you are. To accomplish this we use two types of cookies.
Session cookies
Session cookies are used to store things like your user ID number, and any other temporary configuration settings you may have. These cookies exist only in memory and are cleared as soon as your browser is closed
and
Permanent Cookies
Permanent Cookies may be used to store your city, state, county and zipcode information. This would allow us to provide you with information that is relevant to your location. If you and your dog lived in San Francisco California, you are most likely not interested in a cat that was missing in San Antonio Texas. These cookies are stored on your hard drive and expire 30 days after your last visit.
Cookies are not necessary to use most of the areas this site, but they may be required in some of the membership areas, like the "FORUM". Without cookies you may need to enter your location specific information each time you visit some of the areas of this site, and enter your user information on each of the pages that requires authentication. These processes only take a few seconds and should not prevent you from using most of the areas on this site, but we feel that your experiance here will be much more enjoyable if you allow cookies. We NEVER place personally identifiable information in cookies and use cookies only for the reasons stated on this site. If you have more questions about cookies please check the documentation that came with your system or check with the manufacturer of your operating system and/ or browser.
Third Party Advertising
The ads appearing on this Web site may collect information on you after you click them, for example the link to Microsoft for Internet Explorer takes you directly to their site. pawsitivemethods.com does not provide them with any personally identifiable information, but they may request information from you. We encourage you to read their policies before proceeding. Third parties will also collect information about you when you make purchases. These sites each have their own policies and we strongly urge you to review them.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it may be necessary for us to supplement the information we receive with information from 3rd party sources. We are not responsible for the accuracy of this information, however we may be able to assist you with contact information so that the inaccuracy can be corrected.
Surveys
From time-to-time our site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact and demographic information (such as zip code). Contact information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice AND choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.
Tell-A-Friend
Pawsitivemethods.com does not collect this type of information. We encourage you to 'Tell-A-Friend' about us but we do not contact anyone, other than may be required by law, without prior consent.
Communications from Our Site
Newsletter
We may, from time to time, publish announcements or newsletters. If you wish to subscribe to these services, we ask for contact information such as name and email address. The subscription process is entirely optional. pawsitivemethods.com does not share this information with outside parties. Occasionally some of your personal information may be viewable, such as your name and address on an envelope, but such instances occur only as necessary.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. Although some areas of our site allow users to change this information themselves, this can also be done by sending us mail at the address listed above.
Sharing Information
Legal Disclaimer
Alhough we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We may share aggregated information with our partners and advertisers. This information may describe the number of times the site has been visited, or how much information was downloaded in a session, or some other infomation about the site, or activities on the site, but it does not relate directly to any one person. It may contain information that indicates the area of origin, i.e. demographic information, but it is not linked to any personally identifiable information.
Third Parties
Except as noted here and as required by law, pawsitivemethods.com does not share personally identifiable information with any outside agencies. pawsitivemethods.com does share personal information with the following third party intermediaries. We use outside shipping companies, UPS, and USPS to ship orders, and PayPal, to bill users for goods and services. We encourage you to review their policies regarding your information.
Business Transitions
In the event pawsitivemethods.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Choices/Opting out
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, by sending email to our privacy officer with the subject line of UNSUBSCRIBE or by sending us mail at the address noted near the top of this page.
Links
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware that when you leave our site you should read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Copyright (c) 2003 - 2012 by Wayne Shaffer, all rights reserved.
The name Pawsitive Methods, and the Pawsitive Methods Logo are TRADE MARKS. The unauthorized use of this name as a whole or any part of by anyone in a pet related, same or similar business may be a direct violation of federal, state and common law trademark laws and may result in legal action being taken against you.
